All orders are processed by Simon. Feel free to direct message on Instagram. 
Every order will receive a personal e-mail confirmation.
Orders include: 
a receipt/invoice
certificate of authenticity
LOCAL PICKUP
I'm happy to accommodate anyone who wishes to pickup their orders in person from my Midtown Toronto studio, rather than having them shipped. Just select the option at checkout and we can arrange a pickup time.
TRACKING 
All orders are shipped with tracking. A tracking number with be included in the receipt/invoice.
SHIPPING TIME
Most orders ship within a few days but please allow up to 10 days for processing. Normally, packages take 5-10 business days from shipping date to arrive at the destination.
RETURNS
No refunds or exchanges. If there is a problem with your order please contact me. 
PACKAGE LIABILITY
I hold no responsibility for lost/stolen packages once they have been passed into the hands of postal services.
COMMISSIONS
Send me an e-mail via the contact page!
hello@simonfalk.ca
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